FAQ
Droppp

Droppp is the premier platform for buying and collecting pop culture digital collectibles (NFTs) with super-easy and secure purchase methods.

We collaborate with some of the most widely-regarded pop culture brands to bring fans unique digital collectibles — some of which can also be redeemed for super-rare physical collectibles!

You can purchase digital collectibles through a drop or on a secondary marketplace. After the initial pack sale, packs and digital collectibles will be available for purchase on peer-to-peer transaction marketplaces like Droppp Marketplace.

A drop — also referred to as the initial pack sale — is when Droppp opens a queue for the purchase of digital packs. After purchase, packs will show up in your inventory where you can digitally open them. Once opened, digital collectibles will be deposited into your inventory from that pack. Opening a pack will instantly “burn” it and remove it from your inventory.

Sign up for a free Droppp account with your email or by signing in with Apple or Google. All standard accounts are free, however you won't be assigned a wallet address (where your digital collectibles are stored on the blockchain) until your first initial pack sale purchase. If you'd like a wallet address sooner, you can upgrade to a custom Droppp address, or by funding your Droppp Balance with 5 USDC.

Droppp has launched Droppp Marketplace, our official secondary marketplace, where you can buy, sell, and collect digital collectibles like Funko Digital Pop!™. Sign in to your Droppp account now to start using Droppp Marketplace (region restrictions apply).

If you prefer to sell your items on other secondary marketplaces such as AtomicHub, NeftyBlocks, or NFTHive, you can transfer your digital collectibles from your Droppp account to any other WAX blockchain-based wallet address.

Yes. Sign up at https://droppp.io.

For the initial pack sale, custom address, and redemptions, you can use Apple Pay, Google Pay, and credit cards as payment methods. You may refer to this link to see the list of supported credit cards. Droppp Marketplace transactions use USD Coin (USDC).

Droppp Marketplace transactions use USDC. Learn more about USDC

Droppp Exclusive refers to Digital Pop! collections that you can only buy, sell, and trade on Droppp. Look for the

badge to know which collections are Droppp Exclusives.

You may transfer Droppp Exclusive items to another Droppp address (ending in .dp), but may not transfer to other WAX blockchain addresses.

No, only certain collections are Droppp Exclusive. All Droppp Exclusive collections and items will be marked by the

badge on the drop landing page and throughout the marketplace.

Funko Digital Pop!™

Funko Digital Pop!™ are digital collectibles (NFTs) in the form of digital collectibles featuring Funko's unique stylized figures.

Funko Digital Pop!™ are sold in digital packs starting at $9.99 USD. When you open your packs, you’ll receive random Digital Pop!™. Every pack has a chance to receive a Legendary or Grail Funko Digital Pop!™ that can be redeemed for a limited edition, physical Funko collectible.

Funko Digital Pop!™ will be available to purchase through the Droppp platform. During the initial pack sale, you can use a credit card to purchase packs. After the sale, Funko Digital Pop! can be purchased on the Droppp Marketplace with USDC.

Funko Digital Pop! collections are periodically released during a one-time drop.

Each Digital Pop! collection will be announced on digital.funko.com and droppp.io.

The physical Funko collectibles will only be available through Digital Pop!™ Redemption. There will be a limited quantity tied to each series and each physical item will have an exclusive sticker.

Just like Funko Digital Pop!™, the physical items will not be re-released.

Funko Digital Pop!™ can be purchased by setting up a Droppp account at digital.funko.com and joining a drop’s initial pack sale.

Initial pack sale purchases can be made using a credit card, Apple Pay, or Google Pay. Each transaction will typically have a purchase limit, however you can re-enter the queue to try to do multiple purchase transactions during the drop.

After the initial pack sale, Funko Digital Pop!™ can be purchased on Droppp Marketplace through your Droppp Balance using USDC.

You can track your Digital Pop! directly in your Droppp Inventory and Collection Tracker. If you had Digital Pop!™ stored on a non-.dp WAX account, you can transfer it in to your .dp account to view it at Droppp.

Currently, there are 2 different ways to get a Funko Digital Pop!™ collectible!

Series Drops
These are our “standard” drops featuring 2 pack sizes with the chance to redeem for a physical, limited edition, Funko collectible.

Mini Drops
These are small drops featuring 1 pack size. These drops do not offer the chance to redeem for a physical Funko collectible. Mini Drop packs feature Digital Pop!™ only.

Transfers & Trades

You can transfer digital collectibles between Droppp wallets, or list it for sale on the Droppp Marketplace.

From your Droppp Inventory, you can transfer digital collectibles to other WAX blockchain-based non-Droppp wallets and participate in trading using other secondary marketplaces.

However, only Droppp originated digital collectibles will show up in your inventory. If you send digital collectibles from other authors, you will need to contact Droppp support to transfer back.

First off, create an account on droppp.io. After creating it, if you chose to upgrade to a custom .dp address, you can simply transfer the pack(s) to your new custom .dp address. Alternately, you can fund your Droppp Balance with at least 5 USDC to receive a free Droppp address.

Yes. Wallet addresses associated with a Droppp account are like any other WAX address on the blockchain.

Yes. You simply select multiple digital collectibles in the Inventory view and then tap Transfer.

Redeeming

120 days after each series of Digital Pop!™ drops, each account on the WAX blockchain with a eligible Digital Pop!™ (or collection of Digital Pop!™) will receive a Redemption Token deposited into their wallet. (Psst… a Redemption Token is a redeemable digital collectible that represents a collection achievement).

The Redemption Token will be deposited into the account of the current owner (not the original buyer) of the Digital Pop!™ on the applicable date. If you sell or trade a Royalty Set, Legendary, or Grail Digital Pop!™, the Redemption Token will be deposited into the wallet of whoever holds the Digital Pop!™ on the 120th day. One (1) Redemption Token will be issued for every eligible Royalty Set, Legendary, and Grail Digital Pop!™. Once a Redemption Token is deposited into your account, you will have 30 days to redeem for your physical Funko collectible figure. Redeeming a Redemption Token "burns" the token and it will no longer be in your wallet. Redemption Tokens must be redeemed within the 30-day Redemption period in order to obtain the corresponding Funko collectible figure.

After the Redemption snapshot takes place, Redemption Tokens will be deposited into eligible Droppp or WAX blockchain-based wallets 120 days after the initial Digital Pop!™ release. The Redemption snapshot takes place at 11 AM PT the day the Redemption window opens.

We advise not transferring items for at least 1 hour before or after the snapshot time to be certain they are included in the snapshot.

For example, Star Trek x Funko Redemption Tokens were deposited into accounts on March 30th, 2022 which was 120 days after the drop ended on November 30th, 2021. One (1) Redemption Token will be issued for every eligible Royalty Set, Legendary, and Grail Digital Pop!™.

Any items received from opening a pack after the snapshot will not receive a Redemption Token.

A Redemption snapshot is a review of all digital collectibles — in your Droppp Inventory, or non-Droppp WAX blockchain-based wallet — that are eligible to receive Redemption Tokens. After 120 days from the initial pack sale, the collection snapshot will take place at 11 AM PT. Once the snapshot has concluded, Tokens are deposited into eligible accounts and the Redemption window opens.

A complete Royalty Set must be held in the same account (not spread across multiple accounts) to receive a redemption token. We advise not opening packs or transferring items for at least one hour before or after the snapshot time to be certain they are included in the snapshot.

In order to receive a Redemption Token for a Royalty Set, you must collect each and every Common, Uncommon, Rare, and Epic Digital Pop! in a collection and have them in the same Droppp account or WAX blockchain-based wallet before the Redemption snapshot takes place. We advise not opening packs or transferring items for at least one hour before or after the snapshot time to be certain they are included in the snapshot.

Once a Redemption Token is deposited into your account, you will have 30 days to redeem it for your physical Funko collectible figure. Once a Token is redeemed, it is removed from your Droppp Inventory. Redemption Tokens must be redeemed within the 30-day Redemption period to obtain the corresponding physical Funko collectible figure. For accounts to qualify, the account must have an eligible Royalty Set, Legendary, or Grail Digital Pop!™ in their WAX or Droppp accounts before the Redemption snapshot begins.

The Redemption Token will be deposited into the account of the current owner (not necessarily the original buyer) of the Digital Pop!™ on the applicable date. If you sell or trade a redeemable Digital Pop!™, the Redemption Token will be deposited into the wallet of whoever holds the Digital Pop!™ on the 120th day after the initial release. For example, the TMNT Series 1 Digital Pop!™ Redemption period began on December 1st, 2021 at 11:00 AM PT and ended on December 31st, 2021 at 11:59 PM PT.

Redemption Tokens will deposit into any eligible WAX blockchain-based wallet or Droppp account that holds the qualifying Digital Pop!™. However, in order to redeem for the corresponding physical item, the Redemption Token must be transferred from your external wallet or account to your Droppp account to be Redeemed before the 30-day Redemption period ends.

Yes. Digital Pop! physical collectibles are added to the Funko App catalog so you can easily add and track with the rest of your collection.

You do not need to transfer these digital collectibles to Droppp to receive a redemption token, however you must transfer them to Droppp to redeem them. Also to note, a complete Royalty Set must be held in the same Droppp Inventory or WAX blockchain-based wallet, not spread across multiple accounts, to receive the Royalty’s Redemption Token. We advise not transferring items for at least 1 hour before or after the snapshot time to be certain they are included in the snapshot.

Yes, you must transfer your Redemption Token to Droppp in order to redeem the Token for the respective physical collectible.

Account holders with multiple Redemption Tokens can redeem for each corresponding Funko collectible figure in a single transaction. You are not required to redeem each Token in your Droppp account.

Redemption Tokens that are not redeemed within the 30-day Redemption period will still appear in your account's wallet, however they will be unable to redeem a physical collectible.

Yes! We ship to both U.S. and international addresses. Please note, certain drops have a list of unsupported territories. Be sure to review the drop for a complete list of territory restrictions.

Shipping costs will apply for both U.S. and international orders. Orders will be charged at a flat rate per individual item for both U.S. domestic and international orders. A $5 USD shipping discount will be applied per Pop! at check-out.

Check the important dates section at the bottom of the drop landing page for the estimated shipping quarter. Shipping dates are subject to change based on global shipping and port delays.

Tracking updates typically start appearing within 2-3 business days from the time you receive your shipment confirmation email, though in some cases it may take up to 5 business days. If by this time you do not see updates, contact [email protected].

All orders are final and not eligible for returns or exchanges. If there are concerns about your order, please contact Droppp Customer Service (digital.funko.com/support).

For questions related to your physical collectible order, contact Droppp Support at [email protected].